Privacy Policy

WebNexaLabs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our software, websites, and related services (collectively, the "Services").

1. Information We Collect

1.1. Information You Provide

We collect information you provide directly to us, such as when you create an account, fill out a form, request customer support, or communicate with us. This information may include your name, email address, company name, job title, and any other information you choose to provide.

1.2. Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Usage Information: We collect information about your use of the Services, such as the features you use, the pages you visit, and the time and duration of your activities.
• Device Information: We collect information about the device you use to access our Services, including the device type, operating system, unique device identifiers, and mobile network information.
• Log Information: We collect server logs, which may include information such as your IP address, browser type, referring/exit pages, and timestamps.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Personalizing your experience
• Communicating with you about updates, support, and promotional offers
• Monitoring and analyzing usage trends
• Detecting, preventing, and addressing technical issues and security threats
• Complying with legal obligations

3. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in providing and supporting the Services (e.g., hosting, analytics, customer support). These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Legal Compliance: We may disclose information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with third parties when we have your consent to do so.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and access controls. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices

You have the following choices regarding your information:

• Access and Correction: You may access and update your personal information by logging into your account or contacting us directly.
• Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications or contacting us directly.
• Cookies: You can control cookies through your browser settings.

6. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" above. Your continued use of our Services after the effective date constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@webnexalabs.com.

Effective Date: October 23, 2023